Privacy and cookies

Cookies

The site uses a technical session cookie for features such as the contact form and deleting older web messages. The GIF creator does not save your message in browser storage.

New GIF hugs

Your message, name and GIF are processed on your device. They are not sent to our server and no personal web page is created. Download the GIF to keep it; the website does not keep a copy of your new hug.

Existing hug links

Existing personal links and QR cards continue working until the message expires or is deleted. Their original retention setting still applies. For these older messages, the site stores the text, name, creation date, a protected IP hash and limited browser information. No new hug links are created.

Your message, name and GIF are processed on your device. They are not sent to our server and no personal web page is created. Download the GIF to keep it; the website does not keep a copy of your new hug.

Download your GIF to keep it. Forwarded copies cannot be deleted through the website.

Usage counts and old links

We do not use Google Analytics, advertising cookies or external tracking pixels. The site counts feature usage, including completed GIFs, download clicks, share attempts and browser-confirmed handoffs to an app. These counts contain no name, message or GIF and do not prove delivery. Views of older hugs are recorded using a protected visitor hash based on IP address and browser information. The contents of new GIF hugs are not included. We do not sell names or messages.

Deleting files and old messages

Delete a GIF from your device or chat yourself. The website cannot delete downloaded or forwarded copies. To delete an old web message, open its regular personal link and choose Privacy. Old QR links remain read-only.

Contact form

Through the contact form, we process your first name, last name, email address and message so we can answer your question. These details are not stored in the website database and are not used for advertising. The message remains in the mailbox only for as long as needed to handle it. To prevent abuse, a protected hash of the IP address is temporarily used to count messages over a 24-hour period. Old records are automatically cleaned up when the form is used again.